FREQUENTLY ASKED QUESTIONS
About Orders
Is My Purchase Secure?
Yes. Your personal information and payment details are protected with SSL encryption and processed through certified, secure payment platforms. We only accept verified and trusted payment methods.
Can I Cancel My Order?
Yes, you may cancel your order within 24 hours of placing it.
To request a cancellation, please email us at sales@gossglobal.com, and our team will be happy to assist you.
Do You Offer Discount Codes?
Yes. Discount codes may be available through direct invitations from GOSS AUTO PARTS or our authorized distributors.
You can also subscribe to our newsletter to receive exclusive promotions and special offers.
Can I Request a Custom Quote?
Absolutely. Every project deserves a tailored solution.
Please email us at sales@gossglobal.com with the following details:
- Quantity needed
- Truck year and model
- Preferred color
Our team will gladly assist you.
About Our Products
What Type of Paint and Finishes Do You Use?
We use automotive-grade baked powder coating for maximum durability and corrosion resistance.
Available finishes include:
- Paint-ready
- Metallic finishes
How Do I Properly Install My Grill Guard?
Visit our website to access detailed installation guides specific to each grill guard model and compatible truck.
If you need additional support, our team is available to help.
Do Your Grill Guards Affect Sensors or Safety Systems?
Our grill guards are engineered to fit properly without interfering with factory sensors when installed correctly.
Please confirm compatibility with your specific truck model.
Are Your Products Bolt-On or Do They Require Drilling?
Most of our grill guards are bolt-on applications. Installation requirements may vary by model, refer to the product page for details.
Do You Offer Installation Services?
Installation availability may vary by region. Contact us to check if installation services are available in your area.
Shipping and Returns
What Are Your Lead Times?
Our standard lead time is up to 15 - 20 business days, depending on your delivery region.
Delivery times may vary due to traffic conditions, weather, or circumstances beyond our control.
Business days are Monday through Friday and do not include weekends or holidays.
How Much Is Shipping?
Shipping costs are calculated at checkout and vary based on carrier rates and delivery location.
All prices are displayed in USD or CAD based on your selected region and do not include Taxes
Where Do You Ship?
We ship to the United States, Canada and México.
For our Mexico store, please click here.
What Is Your Return Policy?
Your satisfaction is our priority. We offer a 30-day return policy, meaning you have 30 calendar days after receiving your order to request a return.
To qualify for a return:
- Items must be unused
- In their original condition
- With original packaging and tags
- Proof of purchase is required
For full details, please review our complete Return Policy here.
